Terms & Conditions

Effective Date: 20-09-2025 Last Updated: 20-09-2025 These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Enlightment LLC (“we,” “us,” or “our”) via our website, online platforms, or in-person sessions (collectively, the “Services”). By accessing our website or purchasing any service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Services.

1. Services Offered

We provide coaching sessions, personal development programs, and related digital or in-person services customized to the needs of individual clients.

2. Eligibility

You must be at least 18 years of age to use our Services. By using the Services, you affirm that:
  • You are legally capable of entering into binding contracts.
  • You are in appropriate health to engage in coaching or training activities.
  • You understand and accept the inherent risks associated with personal growth and training programs.

3. Payments

  • All services must be paid for in full before commencement.
  • Payments are processed securely through a trusted payment gateway.
  • Prices are listed in USD and may include applicable taxes.
  • We reserve the right to change pricing at any time, but confirmed transactions will not be affected.

4. User Account and Security

You may be required to create an account to access certain features or programs. By doing so, you agree to:
  • Keep your username, password, and other login credentials secure.
  • Immediately notify us of any unauthorized access or suspicious activity.
  • Accept full responsibility for all activities under your account.
We reserve the right to suspend or terminate your account without notice if we detect misuse, fraudulent behavior, or violation of these Terms.

5. Subscription and Auto-Renewal

If you subscribe to a recurring program:
  • Billing will occur monthly or annually, depending on your selection at checkout.
  • You may cancel at any time before your next billing cycle to avoid charges.
  • Subscription management is available through your account dashboard or by emailing us.
  • Missed payments or payment failure may result in account suspension.

6. Code of Conduct

We maintain a respectful, supportive community. Users must:
  • Treat coaches and fellow members with respect.
  • Refrain from harassment, abuse, threats, or the use of offensive language.
  • Not post or distribute spam or unsolicited content.
Violations may result in temporary suspension or permanent ban from the Services.

7. Health Disclaimer

  • You are solely responsible for ensuring that you are physically and mentally fit to participate.
  • We strongly advise you to consult your physician before beginning any program.
  • Participation is voluntary and undertaken at your own risk.
  • We make no representations or warranties regarding specific health outcomes.

8. Disclaimer of Results

Results vary by individual. We do not guarantee:
  • Weight loss
  • Improved relationships
  • Personal transformation
Any outcomes depend on your effort, personal circumstances, and consistency. We are not responsible for unmet expectations.

9. Intellectual Property

All content, including programs, course materials, videos, logos, brand elements, images, and written content, are the intellectual property of Enlightment LLC and may not be copied, reproduced, or distributed without express written permission.

10. Third-Party Services Disclaimer

We may use third-party platforms such as Zoom or payment processors to support the delivery of Services. We are not responsible for the performance, availability, or data practices of these platforms. Users must review their terms and privacy policies independently.

11. Modifications to Services or Terms

  • We reserve the right to modify pricing, service features, or content at any time.
  • We may update these Terms to reflect legal, technical, or business changes.
  • Any changes will be communicated via email or through the website. Continued use after such changes constitutes your acceptance.

12. Testimonial and Content Usage Rights

By submitting a testimonial, review, or transformation photo (written, audio, or video), you grant us permission to use it for:
  • Marketing campaigns
  • Social media promotions
  • Website features
You may withdraw your consent at any time by contacting us in writing.

13. Force Majeure

We are not liable for delays or failures resulting from events outside our reasonable control, including but not limited to:
  • Natural disasters
  • Internet outages
  • Acts of government
  • War or civil unrest
  • Platform or hosting failures

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Hashemite Kingdom of Jordan. Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Amman, Jordan.

15. Contact Information

For questions or legal inquiries, please contact: 📧 Email: marah.natour@gmail.com 📞 Phone: +962 797007221 🏢 Business Address: Amman, Jordan